Ordering Process
1.1 Shopping Cart
Select the products you want to order by clicking the
"Add to Cart" button. This will put your selected products into the shopping cart. You can change the number of items and remove the items (by clicking on "Remove button". Click on the "Update Cart" will update the number of items and click on the "Checkout Now" button to proceed to the next step.
1.2 Checkout
1.2.1 Fill in your personal details and your shipping details on the left side form and details of your orders will be on the right side.
1.2.3 Click on "Continue to Payment" will redirect you to our secure payment gateway provided by Stripe.
1.2.2 Carefully review the items and the amount that you will be paying (with/without shipping fee)
1.2.3 By clicking on the "Pay Now" button, you submit the order. Your payment should be now processed by Stripe. If the payment is successful, you should be redirected to our website with payment successful message. You will also receive a confirmation email.
2. Shipment
2.1 Shipping and Delivery Information
Your order will be delivered by our shipment partners (NinjaVan, Qxpress and SingPost) , depends on the size of the packaging. Shipment usually takes about 1-3 days to reach your place. You can also opt for self-collection at our office. Our office address can be found in Contact & Info page.
2.2 Shipping Zones
$1 Surcharge applies for each parcel delivered or pickup within CBD and Tuas area.
$10 entry fee is also required for delivery into Sentosa, payable to agent.
Overseas shipping depends on the weight of the items and destination.
3. Payment Terms
We offer the following payment methods. Please choose the most convenient one.
The prices in the respective offers are final. They include all price components, including any taxes, shipping and handling fees.
Credit Cards / Debit Cards
Above payment methods will be proceeded by Stripe. You do not necessary to have an account with Stripe for the transaction using above methods.
Please note for overseas shipping:
When ordering from bhutannatural.com, you're responsible for assuring the product can be lawfully imported to the destination.
Recipeints of international shipments may be subject to import taxes and duties levied by the customs office of your shipping destination. Import taxes and duties fees vary according to the customs regulations of the destination country.
Customs policies vary widely, some countries don't charge import taxes and duties that fall below a minimum value. Please contact the customs office of the destination country for more information.
Import taxes and duties are not included in the item price or shipping cost. These charges are the buyer's responsibility.
If you have any enquiry regarding the import taxes and duties please contact us at [email protected]
Last updated 17 November 2021